It's no secret that although I use it, I'm not big fan of the social media site that I like to call FaceySpace. Its goofy games and contrived intimacy of "friends" I don't know tend to annoy me.
Well, it now appears that I have company in my antipathy toward Facebook.
The American Customer Satisfaction Index (ACSI) E-Business Report, produced in partnership with ForeSee Results, found that on a 100-point scale, Facebook got just 64.
That ranking puts Facebook in the bottom 5 percent of all measured private sector companies. It's in the same range as airlines and cable companies, two perennially low-scoring industries with terrible customer satisfaction.
Even more notable from a tax standpoint, the ACSI survey says Facebook's satisfaction is even lower than that of IRS e-filers.
- The IRS' electronic future
- Tax Twitter Tuesday: 03.23.2010
- Welcome to Tax Twitter Tuesday
- Trading Tweets with the tax man
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